مراكز الاستشارة

[DeepL:] Are you experiencing domestic violence in your relationship, family or partnership?

Are you being controlled, threatened, insulted or abused?

Beaten or forced to perform sexual acts?

These acts are punishable in Germany and you have the right to seek advice and defend yourself against them.

We support women* to realize their goals in life - regardless of origin, age and religion. We are a place of diversity and for queer people.

What we offer

• A safe and anonymous space for conversations in German, Russian and English
• Clarification of the situation and determination of further needs and, if necessary, the responsible authorities
• Basic legal information (measures under the Protection against Violence Act and other assistance options)
• Assistance (authorities, court, police and other relevant authorities)
• Referral to women's shelters, psychological counseling and social and family law counseling

The counselling centre for migrants advises foreign employees of all nationalities free of charge.

Do you work in Berlin and the surrounding area? Do you have questions about:

Unemployment benefit I, Hartz IV - e.g. sanctions, measures, imputations, basic security, asylum seeker benefits law, pension, health and long-term care insurance, severe disability as well as related employment law and residence law issues.

Specific counselling service on Alg II, social assistance and basic security: Tuesdays and Thursdays between 10:30 a.m. and 7 p.m. as needed in German and in English - by appointment only

[DeepL:] Our specialist unit supports Afghan people seeking protection by providing qualified legal advice (individual and group advice) and by establishing a network of actors who support refugees from Afghanistan.

We offer Afghan people seeking advice a contact point for asylum and residence law advice on the following main topics: Asylum, prospects under residence law as well as safe and legal escape routes (family reunification, local force procedures and state and federal admission programs). The project supports Afghan refugees in knowing and asserting their rights and thus leading a self-determined life.

The aim of this project is to improve the housing situation of refugees living in shelters in Berlin.

Residents in accommodations of the State Office for Refugee Affairs as well as employees and volunteers in the facilities for refugees can contact the BuBs (Berlin Independent Complaints Office) if they would like to point out problems or difficulties in the facilities. Anonymous complaints are also possible. The counselling is multilingual.

In the future we will offer consultation hours in the complaint office and in the accommodations. Due to the corona situation, complaints can currently only be received by telephone, e-mail or video call.

Contact for complaints: beschwerde@bubs.berlin

Arabic, Kurdish, German, English: +49 1736170929

Arabic, Kurdish, German: +49 1736170890

Farsi, German (Monday - Thursday): +49 1736170865

Arabic, German: +49 1736170827

[DeepL:] BeWiM supports particularly disadvantaged, newly arrived EU citizens and people who are homeless or at risk of homelessness.

Outreach help is provided in particular in the form of advice in German, Russian, Polish, Romanian and Bulgarian and support.

The project/project "Advice for European homeless people in Mitte" is funded by the Federal Ministry of Labor and Social Affairs and the European Union via the European Social Fund Plus (ESF Plus) as part of the EhAP Plus program.

• Outreach work in Berlin Mitte
• Counseling in Polish, Russian, Bulgarian, Romanian and German
• Accompaniment to public offices and help centers, among others

• Free and independent specialist advice on the recognition of professional qualifications acquired abroad.
• Information on the procedure, costs and duration of the process
• Support in compiling the necessary documents and recommendation on the reference occupation
• Referral to the competent office in the recognition procedure
• Qualification counselling in the context of the recognition laws
• Support in researching compensatory measures
• Support in the search for further counselling services if recognition is not an option

The hotline is a support service for all women and their children who experience violence in their relationship, are still threatened and harassed by their ex-partner after their separation or are exposed to assaults.

Let us know for which language you need translation. We will organise an interpreter for the counselling within 10 to 30 minutes.

The BBZ advises and supports young migrants and refugees to enable them equal access to education and work with the following offers:

• Legal and procedural advice on: asylum procedures, family reunification, child and youth welfare law, social legal claims (job centre, child benefit, Bafög).
• Initial orientation and social counselling for asylum seekers from Syria
• Counselling and support for people who want to take up studies, an internship, school education, vocational training or a job in Germany
• Psychosocial counselling in case of conflicts, problems and experiences of racism
• Family counselling for parenting issues
• Language, integration and high school courses
• Promotion of individual educational and professional opportunities for young women with refugee and migration experience(s) aged 12-19.

Asylum procedure and migration counselling on the following topics:

• Preparation for the hearing at the Federal Office for Migration and Refugees (BAMF).
• Asylum procedure (incl. Dublin procedure, legal protection options) as well as residence and migration law
• Grounds for asylum "sexual orientation / gender identity
  
  Psychological counselling

XENION is a psychotherapeutic counselling and treatment centre for traumatised refugees and survivors of torture and other serious human rights violations. XENION offers the following services:

• Psychotherapeutic and psychiatric treatment.
• Social counselling, outreach work
• Association and individual guardianships for underage unaccompanied refugees
• Mentoring programme
• Advice and mediation in the search for housing for refugees
• Training for volunteers and professionals working with refugees

At the ÜBERLEBEN Centre (formerly the Treatment Centre for Torture Victims e.V.) we work nationally and internationally for survivors of torture and war violence. Men, women and children from around 50 countries come to us for help - current hotspots are: Syria, Iraq, Afghanistan, Libya, Eritrea, Somalia and Turkey.

In the department for refugee aid, refugees and migrants find a wide range of services, from psychological, legal and social counselling to professional qualification and placement in training and work.

Refugee assistance offers the following counselling services:

• Counselling for refugees in particular need of protection.
• Legal counselling
• Counselling for vocational orientation and qualification
• Psychological counselling

[DeepL:] bridge supports asylum seekers, tolerated persons and refugees with temporary residence permits by providing practical assistance in finding work and training and in catching up on school qualifications.

The aim of the network is to sustainably improve the employment opportunities of refugees and to secure their legal residence situation in the long term.

Services:

• Advice for refugees from Ukraine on labor market integration, in Russian and Ukrainian, family counseling.
• Advice on professional orientation, career planning Support in the search for training and jobs, in the application process, etc.
• Placement in various advisory programs in Club Dialog, offers from the network partners of the "bridge" program
• Placement in training, work or measures to catch up on school-leaving qualifications or approach the job market through placement in (practical vocational) language courses, qualification offers
• Regular group information events on the following topics: Structure of the German labor market in contrast to the Ukrainian one, types of employment, professions in Germany, etc.

Bridge Vocational Guidance at Work and Education includes the following services:

• Vocational orientation
• Career planning
• Referral counselling

The bridge networks offer a comprehensive range of vocational counselling and support services, job-specific German and qualification courses, and placement in internships and employment.

Offers at the Centre for Survival:

• Vocational and training preparation in the commercial, industrial-technical and gastronomic fields.
• Placement in training and work
• Counselling for university graduates with foreign degrees
• Advice on residence law
• Implementation of training courses
• Psychological support/coaching