Endişeli, stresli ya da bunalmış mı hissediyorsun? Burada ücretsiz destek, güvenilir ve gizli görüşmeler ve danışma merkezleri hakkında bilgi bulabilirsin.
Psikososyal danışmanlık nedir?
Kendini stresli veya yalnız mı hissediyorsun ya da sürekli endişeleniyor musun? Yeni bir ülkeye geldikten sonra birçok kişi uyku sorunları ve stres yaşayabilir ya da kendini yalnız hissedebilir. Bazen de kişinin geldiği ülkede ya da Almanya’ya gelirken yaşadığı zor deneyimler etkisini sürdürebilir.
Psikososyal danışmanlık bir konuşma desteğidir. Danışmanlar seni dinler. Bu yüklerle daha iyi başa çıkmana yardımcı olurlar. Berlin’e yeni gelmiş olman ya da uzun süredir burada yaşıyor olman fark etmez.
Bu tür danışmanlık Berlin’de ücretsiz, gizli ve güvenilir ve çoğu zaman çok dillidir. Yardım almak için hasta olman ya da doktor teşhisin olması gerekmez. Kendini iyi hissetmemen ya da sadece konuşacak birine ihtiyaç duyman yeterlidir.
Psikososyal danışmanlık ne zaman yardımcı olabilir?
Psikososyal danışmanlık sana örneğin şu durumlarda yardımcı olabilir:
- Stresli veya bunalmış hissetme
- Yalnızlık, korku ve memleket özlemi
- Üzüntü ve intihar düşünceleri
- Travmatik deneyimler
- Ayrımcılıkla ilgili sorunlar
- Resmî işlemler veya evrak işleri nedeniyle yaşanan stres
Psikososyal danışmanlık, psikoterapiden farklıdır. Psikososyal danışmanlık günlük hayattaki sorunlar ve ruhsal yüklerle başa çıkmana yardımcı olur. Psikoterapi ise ruhsal hastalıkları tedavi eder ve genellikle sağlık sigortası tarafından karşılanır. Emin değilsen, psikososyal danışmanlıkla başlayabilir ve danışma merkeziyle birlikte sana en uygun yolun ne olduğuna karar verebilirsin.
Psikososyal danışmanlıktan kimler yararlanabilir?
Psikososyal danışmanlık hizmetlerinin çoğu, Berlin’de yaşayan ve psikososyal desteğe ihtiyaç duyan 18 yaş ve üzeri herkes içindir. Çocuklar ve gençler için de özel hizmetler vardır. Ayrıca kadınlar, engelli bireyler, LGBTIQ+ kişiler ve diğer gruplar için de özel danışmanlık hizmetleri bulunur.
Kimler gelebilir?
- Zor deneyimler yaşamış ve destek arayan mülteci veya göç deneyimi olan kişiler
- Stres, korku, yalnızlık veya bunalma hisseden kişiler
- Farklı oturum izinleri olan kişiler (geçici oturum veya Duldung - Müsamaha Belgesi dahil)
- Günlük yaşamlarında desteğe ihtiyaç duyan aileler, kadınlar ve gençler
- Resmî işlemler veya evrak sorunları nedeniyle stres yaşayan kişiler
- Daha önce terapi almış ve sonrasında desteğe devam etmek isteyen kişiler
Yardıma mı ihtiyacın var?
Sağlık sigortan olmasa bile psikososyal danışmanlık alabilirsin. Birçok hizmet ücretsizdir. Oturum iznin olmasa ya da Duldung (müsamaha) durumunda olsan bile danışma merkezleri sana yardımcı olur. Bu danışmanlığı almak için bir doktor yönlendirmesine ya da teşhise ihtiyacın yoktur. Bazen bir randevu almak için daha uzun süre beklemen gerekebilir.
Danışmanlık nasıl işler?
Burada psikososyal danışmanlığın adım adım nasıl işlediğini görebilirsin:
- Danışma merkezlerini arayabilir, e-posta yazabilir veya bizzat giderek bir randevu alabilirsin
- İlk görüşmede, sana hangi desteğin uygun olduğu birlikte değerlendirilir
- Bireysel görüşmeler, grup çalışmaları veya günlük yaşamda daha fazla denge sağlamaya yönelik kurslar olabilir (örneğin kadın grupları, meslek yönlendirme)
- Her şey gizli tutulur
- Çoğu zaman çeviri desteği vardır, örneğin Arapça, Farsça, Ukraynaca, İngilizce, Fransızca ve diğer dillerde. Bazen anadilde danışmanlık yapılır veya tercümanlar sağlanır. Böylece sana en uygun dilde konuşabilirsin
- Gerekirse, özel konular için seni başka danışma merkezlerine yönlendirirler
İpucu: Mümkünse kimlik belgeni ve sağlık sigortası kartını yanında götür, bu kayıt işlemini kolaylaştırır.
Önemli
Kendine zarar verme düşüncen varsa ya da artık güvende hissetmiyorsan: Berlin Kriz Servisini ara: 030 39063 - 0 (24 saat ulaşılabilir) ya da bir hastanenin acil servisine git. Orada sana hemen destek verilir.
Berlin'de psikolojik sorunlar için ilk yardımı nerede bulabilirsin?
Zor anlarda yalnız kalmak zorunda değilsin. Burada hemen yardım bulabilirsin. Kişisel danışmanlık hizmetlerini “Danışmanlık” bölümünde bulabilirsin.
- Telefonla psikolojik destek hattı: 24 saat ulaşılabilir acil durum numarası - 0800 111 0 222 - Dil: Almanca
- Müslüman psikolojik destek hattı: 24 saat ulaşılabilir acil durum numarası 030 443 509 821 - Dil: Almanca
- Rusça psikolojik destek hattı - 24 saat ulaşılabilir acil durum numarası - 030 440 308 454 - Dil: Rusça
- Berliner Krisendienst (Berlin Kriz Masası): Ruhsal krizler için acil yardım, günün her saati ulaşılabilir - 030 39063-0 - Dil: Almanca
- Krisenchat (Kriz Sohbeti): Çocuklar ve gençler için sohbet - Diller: Almanca ve Ukraynaca
Danışmanlık
- İlçelerin Sosyal Psikiyatri Hizmetleri – Dil: Almanca https://www.berlin.de/lb/psychiatrie/hilfe-in-krisen/sozialpsychiatrische-dienste-der-bezirke/
Bu haritadaki konumlar
BNS - Fachstelle für traumatisierte geflüchtete Menschen und Überlebende schwerer Gewalt
Haritada gösterXENION is a psychotherapeutic counselling and treatment centre for traumatised refugees and survivors of torture and other serious human rights violations. XENION offers the following services:
- Psychotherapeutic and psychiatric treatment.
- Social counselling, outreach work
- Association and individual guardianships for underage unaccompanied refugees
- Mentoring programme
- Advice and mediation in the search for housing for refugees
- Training for volunteers and professionals working with refugees
Paulsenstraße 55-56
12163 Berlin
Germany
BNS - Fachstelle für traumatisierte Geflüchtete und Überlebende schwerer Gewalt
Haritada gösterAt the ÜBERLEBEN Centre (formerly the Treatment Centre for Torture Victims e.V.) we work nationally and internationally for survivors of torture and war violence. Men, women and children from around 50 countries come to us for help - current hotspots are: Syria, Iraq, Afghanistan, Libya, Eritrea, Somalia and Turkey.
In the department for refugee aid, refugees and migrants find a wide range of services, from psychological, legal and social counselling to professional qualification and placement in training and work.
Refugee assistance offers the following counselling services:
- Counselling for refugees in particular need of protection.
- Legal counselling
- Counselling for vocational orientation and qualification
- Psychological counselling
Turmstraße 21
10559 Berlin
Germany
[DeepL:] Tue 14-16 h
Thu 13-15 o'clock
KBS - Psychosoziale Kontakt-und Beratungsstellen - Friedrichshain-Kreuzberg
Haritada gösterGrimmstr. 16
10967 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Charlottenburg-Wilmersdorf
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in different languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Güntzelstraße 4
10717 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Charlottenburg-Wilmersdorf
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in different languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Gierkezeile 5 und 9
10585 Berlin
Germany
[DeepL:] Counselling Wednesday 10 am to 11 am and Friday from 2 pm to 4 pm in Arabic, German and if needed with language mediators in other languages at Gierkezeile 5.
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Friedrichshain-Kreuzberg
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in different languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Contact persons:
Umar Habeeb | u.habeeb@kommrum.de | +49 163 4950053 and
Batoul Al Sakal | b.al-sakal@ajbberlin.de | +49 178 9423975 |
English, Arabic
Straßmannstraße 17
10249 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Lichtenberg
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Große Leege Straße 97/98
13055 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Marzahn-Hellersdorf
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Alt-Marzahn 30a
12685 Berlin
Germany
[DeepL:] Monday to Friday 10:00 - 15:30
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Marzahn-Hellersdorf
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Dorfstraße 47
12621 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Mitte
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Wiesenstraße 30
13357 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Mitte
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Waldstraße 7
10551 Berlin
Germany
[DeepL:] Tuesday 12.30-16 h
Wednesday 10.30-13 h and 15 - 18 h
Thursday 15-18 h
Friday 13-16 h
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Pankow
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Erich-Weinert-Straße 37
10439 Berlin
Germany
[DeepL:] daily 10.00 - 18.00,
Wednesday 10.00 - 20.00: Consultation (appointment desired)
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Pankow
Haritada gösterPsychosocial contact and counselling centres - in Pankow [Published]
Psychosocial care for refugees
Quite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodation facilities and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Tarek Sharaf | kbs.sharaf@wib-verbund.de | +49 176 30135161
Carina Hahn | hahn@wib-verbund.de | +49 163 4796851
Börnestraße 12
13086 Berlin
Germany
[DeepL:] Open meeting of the KBS: Mon, Tue and Thu from 9.30 am to 2.30/ 4/ 5 pm.
Consultation hours for housing advice: Wed 9 am to 1 pm
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Pankow
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
- Ola Ghrawi | +49 0159 0434 2457
- Anna Arazyan | +49 176 1983 1276
Berliner Straße 16
13189 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Reinickendorf
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Berliner Straße 14
13507 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Spandau
Haritada gösterPsychosocial contact and counselling centres - in Pankow [Published]
Psychosocial care for refugees
Quite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodation facilities and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
- Viola Meyer | 0178 806 4638
- Ibrahim Mohamad | 0178 806 4626
Borkumer Straße 19
13581 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Steglitz-Zehlendorf
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Lutz Krüger | Lesley Omuvwie | Ute Benzerari | Mahnaz Bolz |
Kamenzer Damm1A
12249 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Steglitz-Zehlendorf
Haritada gösterPsychosocial contact and counselling centres - in Steglitz [Published]
Psychosocial care for refugees
Quite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodation facilities and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Max Bandosz | Salar Ibrahim | Mohammed al Abed | Nahid Reza | Olaf Dettmers | Clara Büssemeier |
Mexikoplatz 4
14163 Berlin
Germany
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Tempelhof-Schöneberg
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
- Dascha Guntli: +49 151 4464 6742
- Iyas Adi: +49 171 490 5177
- Sinja Tsai: +49 157 5142 2291
Ebersstraße 67
10827 Berlin
Germany
[DeepL:] at program times
KBS - Psychosoziale Kontakt-und Beratungsstellen - in Treptow-Köpenick
Haritada gösterQuite a few refugees have had traumatic experiences due to war and displacement, have lost their mental balance or suffer from mental illnesses. They need professional help.
The psychosocial contact and counselling centres (KBSen) are present with their staff both in the accommodations on site and in their own rooms.
Social workers and psychologists provide counselling in various languages or with the help of interpreters. They can assess the mental health status and clarify the need for medical treatment. They support you in finding a referral to the psychiatric help system.
Each contact and counselling centre offers a weekly programme in its district, which you can find out about on the website of the respective KBS.
Thomas-Müntzer-Straße 6
12489 Berlin
Germany
