Agentur für Arbeit (Employment Agency)

What is it?

The Agentur für Arbeit (Employment Agency) is a public authority. It helps you with questions about work and unemployment. In Berlin, it is responsible for the services offered by the Bundesagentur für Arbeit (Federal Employment Agency).

What are the authority's responsibilities?

The Agentur für Arbeit will check with you whether you can get financial support. For example:

  • unemployment benefits
  • short-time work allowance

The Agentur für Arbeit can also help you find a suitable job or apprenticeship. For example, it offers:

  • advice on job applications
  • further education and training
  • advice on starting your own business

Many of the services offered by the Bundesagentur für Arbeit are also available online.

Agentur für Arbeit

Who is it for?

You can contact the Agentur für Arbeit if you are eligible for unemployment benefits. This may be the case if you:

  • worked in Germany before
  • lost your job
  • paid into the unemployment insurance system

There are 3 main Agenturen für Arbeit (Employment Agencies) in Berlin. If you are not sure which office is responsible for you, you can enter your ZIP here to find the right one.